GENERAL INFORMATION


Can you replicate exact cake designs and pictures?

No, cakes design is an art form, therefore designed by freehand which can be different each time. We do not guarantee any cake design to be an exact replica, however our staff are very skilled in their craft and do their very best to match any picture provided.

Do you offer edible image pictures on cakes?

Edible Photograph pictures should be obtained by the customer and provided to us.

Do you offer fondant characters?

Yes, we offer some fondant characters that would be hand sculpted, however we do not specialize in replicating characters. We ask that character figures are provided by the customer.

Do you offer custom designs?

Yes, we offer some custom fondant designs, however we ask that you email a picture for review.

What are your days and hours of operation?

Our hours of operation are: Monday CLOSED, Tues-Friday 10-6pm, Saturday 10-5pm, Sunday 10-4pm. We are currently closed on Sundays during the summer from June 16-September 10th (2019). * hours are subject to change.

How can I place an order?

Orders can be placed by:
phone: 302-378-2811
Email: halfbakedde@yahoo.com
Website: www.halfbakedpatisserie.com
**WE DO NOT ACCEPT ORDERS VIA ANY SOCIAL MEDIA FORUM**

When do you return calls & emails?

Please allow 48 hours to receive a return call or email. If you do not hear from us, please contact us at 302-378-2811 to confirm your order.

How far in advance should I place a cake order?

Any special occasion cakes with basic designs (without fondant) should be ordered 3 days before your occasion. We require a minimum one week on all custom cakes, however please call and check for availability.

Do you accept orders outside of your policy?

Yes, if time permits we will accept a late order, however that decision is at the discretion of the business owner and/or cake designer and is always based on availability. There will be a fee assessed $15 for standard/basic cakes and $25 for custom cakes.

Do I need to make a deposit for my cake?

Yes, we require a minimum 25% deposit on all orders over $25.00 that is due at the time of booking. The balance is due on or before the day of pick up. * Orders will not be completed without a deposit

Can I make changes to my order once the order has been placed?

Changes and cancellations can be made up until 36 hours before the cake is to be picked up for basic cakes, however  you may forfeit any deposit paid. For custom cakes changes must be made no less than 2 weeks prior to your event otherwise there will be change fee applied.